AI-First Intelligence Layer for Large CX, Sales & Collections operations

CX Operations Intelligence Platform

— Trusted by 100,000+ Users.

~25%
increase in Sales funnel
~16%
increase in CSAT
~18%
increase in FCR
~13%
increase in Collections
~99%
reduction in MIS reporting Cost
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Trusted by Customer Operations Teams to Monitor What Matters Most

TransMon CMOS — Customer Management Operating System

Automate & digitize every CX, Sales & Collection monitoring workflow within 48 hours.

TransMon AI Services — AI Agents for Sales, Collections & CX Compliance and Speech Analytics. Unified on One Platform.

Human-like AI agents that talk, qualify, collect & resolve — with built-in speech analytics.

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Deployed where your customer interactions are getting managed
The Intelligence Layer

Why TransMon

Deploy one—or run all four as a single intelligence layer over every customer interaction.

AutoQA

Audits 100% of interactions—never a 2% sample.

AI Quality Scoring
94 AVG QA SCORE
Compliance
Coaching flags
100% interaction coverage Zero sampling bias 4× QA team output
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Brand Risk Control Panel

Catches escalations before they reach the boardroom.

Live Threat Feed
CEO escalation"I'll call your CEO directly."
Legal threatConsumer court mentioned
Social risk"Posting this on LinkedIn."
Real-time threat alerts CEO & legal mention flags Partner-wise risk scoring
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Syntheta

Turns every conversation into a decision.

Voice-of-Customer Intelligence
CSAT ↑ 27% Sentiment · Positive
Voice-of-customer trends Agent performance scoring Role-based dashboards
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Voice Bot

AI voice agents that handle calls end-to-end.

Live Call · 00:42
Human-like AI Intent · Resolved
Human-like voice agents 24/7 call automation Auto-QA’d in real time
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100%
Interaction coverage across every touchpoint
4×
QA team productivity with AI automation
Real-Time
Escalation & brand risk detection
24h
From interaction to actionable intelligence
Real-World Use Cases

Solve Real Business Challenges.

One intelligence layer, working across every customer-facing function.

Problem

Solution

Impact
Learn More
Results
Results

Trusted by B2C Leaders Who Get It.

Real outcomes from enterprise CX teams who chose complete visibility over guesswork.

EW
Eyewear Unicorn
Retail · D2C

“TransMon’s voice feedback and transaction reviews transformed our QA — query resolution jumped without adding a single person to the team.”

84→90%Query resolution in 90 days, 100% voice feedback delivered digitally.
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DP
Digital Payments
Fintech

“We moved from an agent-centric to a customer-centric approach — complete visibility across every outsourced partner location through a single window.”

+8%Query resolution in 120 days, with a strong uplift in NPS.
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ET
Ed-Tech Leader
Education · TransMon + OpsGuru

“TransMon replaced our legacy spreadsheets with automated, data-driven quality monitoring — measurable ROI within the first quarter.”

₹8.3MMonetised benefit for 350-FTE centres in 90 days, 8% quality uplift.
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FT
Food-Tech Unicorn
Quick Commerce

“We scaled to a massive distributed support team — TransMon kept quality consistent across every partner and channel through hypergrowth.”

3×Team scaled while holding CSAT, onboarding fully automated.
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HT
Hospitality & OTA
Travel

“Automated, digitised feedback to every care executive — 100% documented coaching across internal and external teams for 2.5+ years.”

100%Documented feedback coverage, consistent across teams in WFH.
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Stop Guessing. Start Seeing Everything.

Monitor, audit, and safeguard every customer interaction with AI-powered CX intelligence.

Join enterprise CX teams who have achieved complete visibility across 100% of customer interactions. See exactly what your customers are experiencing — and act faster.

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Responds within 24 hours. No commitment required.