One source of truth, routed into role-based dashboards — so leadership, QA, operations and supervisors each get the intelligence their decisions actually need, in real time.
Every stakeholder sees a dashboard built for the decisions they actually make. Pick a role to preview the view Syntheta delivers.
Two of Syntheta's always-on engines — automated rebuttal resolution and multi-vendor quality aggregation — keep the whole operation honest.
| Week | Evals | Opening | Hold | Auto-fail | QA score |
|---|---|---|---|---|---|
| W1 Nov | 791 | 94.8% | 68.2% | 15.2% | 55.0% |
| W2 Nov | 9,842 | 95.1% | 89.5% | 14.8% | 54.0% |
| W3 Nov | 10,921 | 95.3% | 70.1% | 14.1% | 55.0% |
| W4 Nov | 14,313 | 95.5% | 70.4% | 13.6% | 55.0% |
| W1 Dec | 8,918 | 94.0% | 70.2% | 14.4% | 53.0% |
| W2 Dec | 11,580 | 95.2% | 70.2% | 13.2% | 55.0% |
100% of voice, chat and survey interactions across every vendor — no sampling, no silos.
VoC trends, QA scores, brand-risk signals and rebuttals computed automatically in real time.
Each stakeholder gets a tailored dashboard — the right intelligence at the right altitude.
Give every stakeholder the view that drives their decisions — from board-level brand risk to floor-level coaching.